PayPal + eBay Best Together

For more than 18 years, eBay Inc. has focused on enabling global commerce. Connecting buyers and sellers – anytime, anywhere – is how we drive growth and create value.

Payments is an essential part of commerce. Everyone loves to shop. No one loves to pay. So we focus on taking the friction out of paying. We strive to make it easy, safe and secure. And we’re innovating to make payments a way to drive engagement and create more value for consumers and merchants.

This is what we do – and we have been successful exactly because PayPal and eBay are together. It’s why we believe we are so well positioned to lead in the blended worlds of online and offline commerce.

No other payments competitor has achieved PayPal’s success – because no other competitor has a commerce platform like eBay. In fact, today we see more and more commerce and payments competitors trying to replicate the eBay and PayPal model. We are seeing a convergence of commerce and payments businesses, not a separation.

Investor Carl Icahn recently notified us that he is submitting a non-binding shareholder proposal to spin off PayPal and separate the business from eBay Inc. I spoke about this on our earnings call on Jan. 22.

This is not a new idea. Our management team and world-class Board of Directors have considered this as part of our routine evaluation of all of our strategic options. We are committed to doing what’s best for the company and for shareholders. And we strongly believe that keeping the company together is the best way to create growth and maximize shareholder value.

PayPal and eBay make sense together for many reasons. Let me highlight three that we believe are among the most important:

One: eBay accelerates PayPal’s success.

Two: eBay data makes PayPal smarter.

And three: eBay funds PayPal’s growth.

Let me provide a little more perspective on each.

eBay accelerates PayPal’s success … From the beginning PayPal has benefited from signing up eBay customers with virtually zero acquisition costs. Over the last decade, the tens of millions of customers PayPal acquired on eBay have helped fuel its growth off of eBay.

Simply put, eBay and PayPal together create mutually reinforcing network effects.

Mobile is the most recent example of this reinforcing network effect. Mobile is the single most important platform shift in the past decade. And PayPal’s success in mobile payments started on eBay. eBay’s customers were an important source of PayPal’s early mobile payments volume, helping PayPal gain traction quickly and become a mobile payments leader.

Let me give the numbers that illustrate this: in 2010 PayPal generated $600 million of mobile payments volume – 80 percent of which came from eBay mobile apps. In 2013, three short years later, PayPal’s mobile payment volume grew to $27 billion both on and off eBay. That’s massive growth – a 45 times increase in a three year period and a leadership position in mobile payments. Success on eBay enables PayPal’s success off of eBay.

eBay data makes PayPal smarter. Risk is PayPal’s secret sauce. PayPal’s risk management capabilities are a source of competitive advantage. And anyone who understands risk knows that more data makes you smarter.

By providing closed loop global transaction data, eBay enhances PayPal’s world-class risk capabilities and its ability to underwrite both sides of a transaction. This is evidenced by PayPal’s loss rate of only 31 bps on $180 billion of total payment volume. Why in an era of “big data” would we dramatically reduce the amount of data available to PayPal?

And eBay funds PayPal’s growth … eBay is a major contributor to PayPal’s profitability and expansion.

For example, eBay represents approximately one-third of PayPal’s revenue and well over half of its profits. eBay continues to generate 30 percent of Paypal’s new users – at zero acquisition cost. And in 2013, eBay was a significant contributor to PayPal’s profit growth.

eBay also is a significant source of low-cost capital for PayPal, fueling areas such as credit and acquisitions such as Braintree. The economic foundation provided by eBay gives PayPal the latitude to be more aggressive.

PayPal is a phenomenal business. And its strengths and sources of competitive advantage are great today because PayPal is part of eBay. Strong synergies have always existed between PayPal and eBay, and new synergies driving new growth are being created in areas such as mobile. Today, we strongly believe that PayPal is more competitive, more agile, and ultimately more successful when combined with eBay. PayPal and eBay are best together.

Important Additional Information

eBay Inc., its directors and certain of its executive officers are participants in the solicitation of proxies from stockholders in connection with eBay’s 2014 Annual Meeting of Stockholders. eBay intends to file a proxy statement with the U.S. Securities and Exchange Commission (the "SEC") in connection with such solicitation. EBAY STOCKHOLDERS ARE STRONGLY ENCOURAGED TO READ ANY SUCH PROXY STATEMENT (INCLUDING ANY AMENDMENTS AND SUPPLEMENTS) AND ACCOMPANYING PROXY CARD WHEN THEY BECOME AVAILABLE AS THEY WILL CONTAIN IMPORTANT INFORMATION.

Information regarding the names of eBay’s directors and executive officers and their respective interests in eBay by security holdings or otherwise is set forth in eBay’s proxy statement for the 2013 Annual Meeting of Stockholders, filed with the SEC on March 18, 2013. To the extent holdings of such participants in eBay’s securities have changed since the amounts described in the 2013 proxy statement, such changes have been reflected on Initial Statements of Beneficial Ownership on Form 3 or Statements of Change in Ownership on Form 4 filed with the SEC. Additional information can also be found in eBay’s Annual Report on Form 10-K for the year ended December 31, 2012, filed with the SEC on January 31, 2013 and in eBay’s Quarterly Reports on Form 10-Q for the first three quarters of the fiscal year ended December 31, 2013 filed with the SEC on April 19, 2013, July 19, 2013 and October 18, 2013, respectively.

These documents, including any proxy statement (and amendments or supplements thereto) and other documents filed by eBay with the SEC, are available for no charge at the SEC’s website at www.sec.gov and at eBay’s investor relations website at http://investor.ebayinc.com. Copies may also be obtained by contacting eBay Investor Relations by mail at 2065 Hamilton Avenue, San Jose, California 95125 or by telephone at 866-696-3229.

Forward-Looking Statements

This communication contains forward-looking statements relating to, among other things, the future performance of eBay and its consolidated subsidiaries that are based on the company's current expectations, forecasts and assumptions and involve risks and uncertainties. These statements include, but are not limited to, statements regarding expected financial results for the first quarter and full year 2014; the company's projected financial outlook for 2015; the future growth in the Payments, Marketplaces and Enterprise businesses and the company’s plans with respect to each of those businesses, mobile payments, mobile commerce; and the company's plans regarding its stock repurchase programs. The company's actual results could differ materially from those predicted or implied and reported results should not be considered as an indication of future performance. Factors that could cause or contribute to such differences include, but are not limited to: changes in political, business and economic conditions, including any continuing U.S. government shutdown or default, any European or general economic downturn or crisis and any conditions that affect ecommerce growth; fluctuations in foreign currency exchange rates; the company's need to successfully react to the increasing importance of mobile payments and mobile commerce and the increasing social aspect of commerce; the company's ability to deal with the increasingly competitive ecommerce environment, including competition for its sellers from other trading sites and other means of selling, and competition for its buyers from other merchants, online and offline; the company's need to manage an increasingly large enterprise with a broad range of businesses of varying degrees of maturity and in many different geographies; the effect of management changes and business initiatives; the company's need and ability to manage other regulatory, tax and litigation risks as its services are offered in more jurisdictions and applicable laws become more restrictive; any changes the company may make to its product offerings; the competitive, regulatory, credit card association-related and other risks specific to PayPal and Bill Me Later, especially as PayPal continues to expand geographically and introduce new products and as new laws and regulations related to financial services companies come into effect; the company's ability to timely upgrade and develop its technology systems, infrastructure and customer service capabilities, including our Enterprise Commerce Technologies, at reasonable cost; the company's ability to maintain site stability and performance on all of its sites while adding new products and features in a timely fashion; the company's ability to profitably integrate, manage and grow businesses that have been acquired or may be acquired in the future; the effect the announcement of the shareholder proposal and nominations may have on the company’s relationships with its shareholders and other constituencies and on the company’s ongoing business operations. The forward-looking statements in this release do not include the potential impact of any acquisitions or divestitures that may be announced and/or completed after the date hereof.

More information about factors that could affect the company's operating results is included under the captions “Risk Factors” and “Management's Discussion and Analysis of Financial Condition and Results of Operations” in the company's most recent annual report on Form 10-K and subsequent quarterly reports on Form 10-Q, copies of which may be obtained by visiting the company's Investor Relations website at http://investor.ebayinc.com or the SEC's website at www.sec.gov. Undue reliance should not be placed on the forward-looking statements in this communication, which are based on information available to the company on the date hereof. The company assumes no obligation to update such statements.

I was still with eBay when you posted this article, I really loved the way how eBayers collaborated with PayPalian. I made a lot of friends that work with PayPal that are so nice to me. But if its the way how business works, I sincerely wish that eBay and PayPal both a great future.

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Philip Cohen

Vociferous eBay/PayPal critic

9y

Any PayPal spin off from eBay will be a spin off in name only … “PayPal is going to be the dominant payment provider on eBay for a long time and we want it that way, and the separation will ensure that it is that way.”—Devin “Little” Wenig (19 Nov. 2014) PayPal revenues represented 45% of eBay Inc. revenues in Q2 2014 and 27% of PayPal’s revenue comes from the eBay marketplace. Johnny Ho has only ever been right about one thing, these two clunky operators, eBay and “PreyPal”, are joined at the hip and neither one can now, in the long term, survive without the other; this new arrangement will undoubtedly be “in name only”, with both parties retaining common directors and protective shareholdings, and underlying (“lying” being the operative word) agreements in place so that they can carry on exactly as before; such “spin off” should not fool any but the most naïve of investors or potential partners. “… more than half of PayPal profitability stems from automated clearing house (ACH) transactions (estimated at about 43% of volume),”—Barron’s (21 November 2014) http://online.barrons.com/articles/ebay-investors-put-off-by-paypal-1416593392 ACH direct debit transactions are not interactive; they are aggregated for overnight settlement; they were never intended for, nor therefore are they, without credit card backup, suitable for payments for goods that are going to immediately walk out the door because, if there is an insufficiency of funds/credit in a payer's bank account, then the bank will reverse the transaction the following day. Will then the spin off of PayPal from eBay lead to a greater acceptance of PayPal? Only in Carl Icahn’s dreams …

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I feel that I have to put this weird experience that I went through with an ebay seller: November 2013 I ordered some chocolate chip cookies. I was supposed to receive them before Thanksgiving. Two months went by without me receiving them. The seller even lied that they were delivered! Ebay did wonderfully regarding my customer service problem. I even double checked with the post office, apartment complex office, UPS, etc. Here was the wird part: months after all of this and closing my case with eBay, those cookies came. They had white powdered stuff on them, too. I tossed them into the trash and called eBay back to inform customer service of my nutty situation.

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I love ebay but it's starting to be a little difficult working with Paypal. I work as a freelancer on fiverr.com and Paypal would not release my funds. Eventhough it is only $16.00, it is still money. Paypal has yet to respond to me appropriately regarding releasing my funds. I already contacted Fiverr about it.

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Daniel Wasilewski

Lead Software Developer at Spyrosoft

9y

John Donahoe I was trying to use eBay to post my case but unfortunately there is some system error. Asking for advice here since eBay is giving me error. A while ago about(3m) first time in my life on eBay decided to put on sale some vouchers. As complete seller noob I wasn't aware it is so easy for buyers to cheat me. Simply eBay protecting thieves and they know exactly what to look for. I los 2 vouchers about market value £200. 2 managed to cancel when realised what happened. Then eBay suspended my account, wanted to verify my data etc etc. I did it all to keep my account and promised to myself never even try to do so in the future. A month after eBay sending me a bill for unsold items. Around £40. I have to admit I wasn't aware of such practices. I was like... hold on I am living in modern civilised country like UK right? I simply sent them an email asking to explain what is the basis of this. All i get in return was automated spam. Another month later eBay sending dept collectors to get their imaginary £40 back. So in short. They helped fraudsters to grab £200 of the value of my vouchers. They invoiced me for that further £40 sent Depth Collectors - probably their fee on to pf that is another £200. Damaged my credit score. My question is, how on earth those practices are allowed by EU/UK low. I was trying to find any institution that deal with such things however gov organisation that was dealing with such cases was closed March 2014! Does anybody know how all those corporation practices are looking in a letter of law? I am really surprised there is no information on such subject anywhere in google. And people easily allowed eBay behave this way. If that's a case, there is no consumer protection by law everyone can create some model of ripping people off over internet and be above the consumer law and protection act.

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