Four Hewes

Four Hewes

Washington, District of Columbia, United States
1K followers 500+ connections

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Four Hewes Design
Vassar College
Other:

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    Executive Coaching, Leadership Development, Strategic Planning, Team Building, Change Management, User Experience Design (UED), Management Consulting, Industrial Design, UX Research, and IT Consulting

About

My Focus: Build User-centered, Experience-design cultures.
Where:
Designers lead…

Articles by Four

Activity

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Experience

  • Four Hewes Design

    Four Hewes Design

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    Washington, District of Columbia, United States

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    Washington DC-Baltimore Area

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    Washington D.C. Metro Area

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    Washington DC-Baltimore Area

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    Greater Boston Area

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    Boston, Massachusetts, United States

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    Greater Boston Area

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    Greater Boston Area

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    Greater Boston Area

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    Portland, Maine, United States

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    Greater New York City Area

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    Greater New York City Area

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      Austin, Texas Area

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    Greater Boston Area

Education

  • Graphic

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    Activities and Societies: Research with IBM: Modeling Natural Language Processing

    Interdisciplinary study of perception, mental models, decision-making, cognition, linguistics, and reasoning across Anthropology, Neurobiology, Psychology, Computer Science, Artificial Intelligence and Philosophy.

    Always glad to hear from current Vassar students and alums, faculty and staff - from any subject area and any line of work.

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    Activities and Societies: Solar car race design team

    Design-focused masters program including residential and commercial building types with special emphasis on drawing, modeling, site, materials and art history with internationally practicing faculty.

    Always glad to hear from Longhorns: current students and alums, faculty and staff - from any campus, any subject area and any line of work. Aggies?…maybe on neutral territory. Mars?

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    Activities and Societies: Autodesk Maya 3D modeling software training

    3D Digital Product Design using Autodesk Alias CAID tools.

    Always glad to hear from Parsons & New School people: current students and alums, faculty and staff - from any campus, any subject area and any line of work.

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    Activities and Societies: Class: CAD design & modeling for textile (Lectra U4ia) Class: 3-D manual design for apparel (draping)

    Instruction in Lectra's U4ia Textile Design CAD software

    Always glad to hear from current FIT students alums; faculty and staff - from any subject area and any line of work.

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    Activities and Societies: Introduction to architectural designing and design skills: Parti and site analysis and development. Modeling and drafting. Formal, structural, functional, programmatic and social analysis and synthesis. Design development and self/group/teacher critique. Always glad to hear from current BSA students and alums, faculty and staff - from any subject area and line of work.

    Architecture Design Studio

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    Conferences Attended (LinkedIn work-around)

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    Activities and Societies: Online Professional Development Coursework

    Online, self-paced video instruction
    Six lessons: Web vs Print, HTML5, CSS, Typography, Design for Mobile, Using Bootstrap
    Intruction by Jim Webb

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    Activities and Societies: Professional Development Coursework

    Developing online CMS software User Experience & User Interface using the Drupal Themes Framework.
    Developing online CMS software components using the Drupal Modules Framework.
    Lead by Acquia Training, Design and Professional Services staff: Jacob Singh, Heather James, Lisa Rex, Dharmesh Mistry, Erich Ludwig.
    Two Five day classes at Acquia HQ.

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    Activities and Societies: Ruby on Rails Training

    Introductory Ruby on Rails programming class
    Based on "Programming Ruby" and "Agile Web Development with Rails"
    Five Days in Denver.
    Taught by Pragmatic Bookshelf authors Mike Clark and Dave Thomas.

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    21 days of backcountry ski mountaineering in the remote wilderness of Wyoming's Absaroka, Beartooth and Wind River ranges.

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    Activities and Societies: Study Abroad, Spain

    Five week summer homestay program in Oviedo, Spain as one of a group of 15 American high school student participants.
    Focus: Spanish Language & Culture. Intercultural Communication. Independence & self-sufficiency. Travel abroad.

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    Activities and Societies: Outing Club

    Prepared for college.

Volunteer Experience

  • Member, Board of Directors

    Portland Nordic Club

    - 1 year 5 months

    Health

    With the board, promote nordic skiing and public access to ski trails.
    Our programs include youth development programs, racing teams, middle school and citizen ski racing and events.

  • Member, Board Of Directors

    Member, Board Of Directors

    Maine Track Club

    - 4 years 8 months

    Health

    With the Board develop new races, set club strategy, oversee club operations, set our $150K budget and event budgets and execute club business.

  • Member, Board Of Directors

    Randy Hostetler Living Room Music Project and Fund

    - Present 26 years 8 months

    Arts and Culture

    The Living Room Fund supports experimental music: musicians, composers and programs.
    With the board, I develop programs and grant funding as well as identify musicians to benefit.

  • Race Committee Chair, Board of Directors

    Maine Track Club

    - 3 years 6 months

    Health

    :: Supported and oversaw our Race Directors and race partners.
    :: Develop new races and train race production teams.
    :: Established and cultivated strategic working relationships with the running community to promote our mission, our brand, our MTC races and other running events.

  • Aid Station Team, Boston Marathon

    Boston Athletic Association

    - 1 year 1 month

    Health

    Mile 12 Water aid station with 80 other volunteers to deliver water to 35,000 race participants.

  • Venue Manager

    Venue Manager

    SXSW

    Arts and Culture

    Club manager at Austin, Texas jazz club during SXSW for eleven shows of 200+ each.

  • Design Mentor & Career Coach

    Design Mentor & Career Coach

    General Assembly

    Education

    in 2014 I taught the pilot in Boston of General Assembly's UX Design "intensive": twelve weeks, full-time, 400 hour introduction to UX design skills, methods, client interaction and career path.

    I incorporated one-on-one mentor-protégé sessions and career coaching with each of my twelve students.

    In 2015 I joined many career support events GA Boston career staff held, as a career coach, on a voluntary basis.

    So, in D.C. I headed straight to GA's career staff and began…

    in 2014 I taught the pilot in Boston of General Assembly's UX Design "intensive": twelve weeks, full-time, 400 hour introduction to UX design skills, methods, client interaction and career path.

    I incorporated one-on-one mentor-protégé sessions and career coaching with each of my twelve students.

    In 2015 I joined many career support events GA Boston career staff held, as a career coach, on a voluntary basis.

    So, in D.C. I headed straight to GA's career staff and began participating in their career coaching and placement programs for the UX Design Immersive program student: mock hiring experience, resume and portfolio reviews and 1:1 interviews. We give students interviewing experience to build confidence.

    Our feedback from experienced practitioners and hiring people helps them assess and improve their background story, ambitious career vision, their communication and poise during interviews and professional socializing.

    All in a "safe space" to support their resilience, growth and success. Not disempowering, belittling, denigrating, denying and erasing them.

    My critique is constructive, frank and kind. Coated with zero sugar. Unorthodox and iconoclastic. I build and courageous, open, opinionated humanistic designers. The world doesn't need more robots.

Publications

  • Where Designs Come From

    Django Boston

    Short peer talk to Django Boston meetup developer members introducing the design mind.

  • What is UX?

    RailsConf 2008

    Short peer talk to fellow RailsConf-goers introducing UX principles to developers.

Courses

  • 3D Design

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  • 3D Model Making

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  • Architecture Studio, Advanced

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  • 3D Design: Draping

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  • Textile & Surface CAD Design

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  • Architecture Studio

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  • Artificia Intelligence Heuristics

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  • Assembly Language programming

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  • Homestay, Tiawan

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  • Mental Models of Perception

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  • Modeling Cognition in Software

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  • Natural Langauge Processing (with IBM Watson Research)

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  • Natural Language Grammers

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  • Philosophy of Language

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  • Sociobiology

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  • Symbolic Systems & Cognition

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  • AutoDesk Alias 3D CAID

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  • BarCamp Boston 2012

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  • Boston UxPA Conf 2010

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  • Boston UxPA Conf 2011

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  • Boston UxPA Conf 2012

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  • Boston UxPA Conf 2013

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  • Harvard xDesign 2014

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  • Linux World 1999

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  • PodCamp Boston 2008

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  • ProductCamp Boston 2011

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  • ProductCamp Boston 2012

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  • RRCA Convention 2013

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  • RailsConf 2007

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  • RailsConf 2008

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  • SocialMediaCamp Boston 2008

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  • Drupal Module Development

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  • Drupal Theme Development

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  • Homestay, Spain

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  • Ruby on Rails

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  • Winter Ski Mountaineering

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Projects

  • UX Coaching for Agile

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    :: Client's Industry: Healthcare
    :: Client's markets: Electronic Health Records vendors, Hospital Systems, Physician practice groups.
    :: Customer: Healthcare software developer company
    :: Client: CEO
    :: My Roles
    • Mentor to client through the strategic planning process.
    • User-centered Design Subject matter expert
    • Co-facilitate product definition workshop
    • Coach engineers to adopt user-centered design
    :: Product: Coached product definition workshop
    :: Client's…

    :: Client's Industry: Healthcare
    :: Client's markets: Electronic Health Records vendors, Hospital Systems, Physician practice groups.
    :: Customer: Healthcare software developer company
    :: Client: CEO
    :: My Roles
    • Mentor to client through the strategic planning process.
    • User-centered Design Subject matter expert
    • Co-facilitate product definition workshop
    • Coach engineers to adopt user-centered design
    :: Product: Coached product definition workshop
    :: Client's Project Goals
    • Organize product team's work around a single, strong product vision.
    • Organize Agile engineering processes around user-centered design.
    • Integrate design and engineering for: robust Sprint estimation, broad adoption of user-centered design, common product team values, faster product development.
    :: My focus:
    • Research and articulate user types
    • Connect user scenarios and user needs to business needs
    • Understand operational conditions of product team for development feasibility
    • Focus product design on usability as defined by users
    • Reconcile and integrate application workflow and EHR workflow
    • Assess product team readiness, including Agile velocity, design skills, Agile skills, work quality, engineering-design collaboration
    :: Practices I contributed
    Product management practices
    • Product Ownership • Product definition
    Software development practices
    • User story thinking and writing • Story mapping
    Design practices
    • User-centered Design • UX Design
    • Agile UX • Design audit

  • UX Strategy Development

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    :: Client's Industry: Information Services
    :: Client's markets: Corporate, Higher Education, Government, Law, K-12, Medical
    :: Customer: $1B+ information services company
    :: Client: User Research group leader
    :: My Roles
    • Mentor to client through the strategic planning process.
    • Facilitator of client's discovery and understanding of engineering perspectives.
    • Co-author of UX strategic plan with client.
    :: Product: Strategic planning document for design of products and…

    :: Client's Industry: Information Services
    :: Client's markets: Corporate, Higher Education, Government, Law, K-12, Medical
    :: Customer: $1B+ information services company
    :: Client: User Research group leader
    :: My Roles
    • Mentor to client through the strategic planning process.
    • Facilitator of client's discovery and understanding of engineering perspectives.
    • Co-author of UX strategic plan with client.
    :: Product: Strategic planning document for design of products and services.
    :: Client's Project Goals
    • Organize design team's work around a strong product vision.
    • Organize Agile engineering processes around user-centered design.
    • Integrate design and engineering for: robust Sprint estimation, broad adoption of user-centered design, common product team values, faster product development.
    :: My focus:
    • Help client define and articulate strategy.
    • Address product teams' operational conditions (with engineering and design staff).
    • Address market priorities, including increasing sales, competitiveness, usability.
    • Address product development priorities, including Agile velocity, design skills, Agile skills, work quality, engineering-design collaboration
    • Draft UX strategy and lead contributors review.
    • Edit document for subsequent use in C-level business planning process

  • Agile Coaching

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    :: Client's Industry: Market research
    :: Client's market: Fortune 50 Retailers and their suppliers
    :: Customer: Top 10 world largest market research company
    :: Client: Director for BI platform business
    :: My Role: Agile coach
    :: Product: SaaS web app data visualization BI tool for self-service by enterprise users (analysts) (This work is under NDA.)
    :: Client's Project Goals
    • Prepare IT dept. and app dev team for transition to user-centered values and practices
    •…

    :: Client's Industry: Market research
    :: Client's market: Fortune 50 Retailers and their suppliers
    :: Customer: Top 10 world largest market research company
    :: Client: Director for BI platform business
    :: My Role: Agile coach
    :: Product: SaaS web app data visualization BI tool for self-service by enterprise users (analysts) (This work is under NDA.)
    :: Client's Project Goals
    • Prepare IT dept. and app dev team for transition to user-centered values and practices
    • Re-design v1 SaaS web app for improved customer adoption to raise product's sales
    :: Application technology: Tableau server (tableau.com)
    :: My focus: Piloting an Agile development process to yield a new version built with realistic estimation, responsive to user and business needs.
    :: Practices I contributed
    Product development practices
    • Team coaching • UX-driven Agile methods • web apps • SaaS products

    I coached a small Tableau app dev team with no prior Agile experience or background.
    I introduced • Agile values • Agile terminology • User Story writing • sprint prioritization • story estimating

    I got them to try some key, basic Agile tactics and forms in order to prepare them to embrace Agile methods for future product versions.

    I introduced Agile values and terminology, user story thinking and writing, the fixed time sprint approach, incremental acceptance testing and "working software".
    (This work is under NDA.)

  • UX Design for data visualization

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    :: Client's Industry: Market research
    :: Client's market: Fortune 50 Retailers and their suppliers
    :: Customer: Top 10 world largest market research company
    :: Client: Director for BI platform business
    :: Product: SaaS web app data visualization BI tool for self-service by enterprise users (analysts)
    :: My Roles
    • Design coaching • UX design for SaaS web app
    :: Product: SaaS web app data visualization tool for self-service by enterprise users (analysts)
    :: Client's…

    :: Client's Industry: Market research
    :: Client's market: Fortune 50 Retailers and their suppliers
    :: Customer: Top 10 world largest market research company
    :: Client: Director for BI platform business
    :: Product: SaaS web app data visualization BI tool for self-service by enterprise users (analysts)
    :: My Roles
    • Design coaching • UX design for SaaS web app
    :: Product: SaaS web app data visualization tool for self-service by enterprise users (analysts)
    :: Client's Project Goals
    • Prepare IT dept. and app dev team for transition to user-centered values and practices
    • Re-design v1 SaaS web app for improved customer adoption to raise product's sales
    :: Application technology: Tableau server (tableau.com)
    :: My focus: Piloting a user-centered product design process to yield a new version with UX addressing user needs.
    :: Practices I contributed
    Product development practices
    • Team coaching • UX-driven Agile methods • web apps • SaaS products
    Design practices
    • Digital product design • User-centered Design • UX Design • User research
    • Information Architecture • Visual Design • User interface Design • Wireframes
    • User flows • User Scenarios • Mental Models

    I coached a small, distrubuted Tableau dev team with no prior design background or skills.
    I introduced user research and user-centered design and some presentation/communication forms.
    I designed a preliminary UX for the app, which they then implemented as the basis of their v2 product.

Languages

  • English

    Native or bilingual proficiency

  • Chinese

    Elementary proficiency

  • Spanish

    Elementary proficiency

Organizations

  • User Experience Professionals Association

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    - Present

    Boston UXPA Chapter, New Hampshire UXPA Chapter

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